Privacy Policy
How we collect, use, and protect your personal information.
Last updated: February 24, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, fill out a form, or communicate with us. This may include:
- Name, email address, phone number, and mailing address
- Payment information and billing details
- Account preferences and communication choices
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments, questions, and requests
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:
- Service providers who assist in our operations
- Law enforcement when required by law
- Business partners with your explicit consent
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more details, see our cookie consent banner when you first visit our site.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access & Portability
Request a copy of your personal data in a portable format.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your personal data under certain conditions.
Opt-Out
Unsubscribe from marketing communications at any time.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Serenity Spa
Email: Contact us here